Help Center
Support
Search for answers or request a feature. We’ll keep improving WebNigerians.
Frequently Asked Questions
FAQ
Getting Started
How do I create an account? +
Click “Sign up” on the top bar, enter your email/phone, choose a username, and verify your account.
How do I edit my profile? +
Open your profile (Me) → Settings → update bio, location, expertise, and profile picture.
How do I follow people? +
Visit a profile and click “+ Follow”. Their posts will appear in your feed.
Posts & Feed
Why am I not seeing posts in my feed? +
Follow more people, explore hashtags, and refresh the Home feed. If you just updated your account, give it a moment to populate.
How do hashtags work? +
Add #Nigeria, #Abuja, #SME etc. Click a hashtag to view related posts.
Can I attach links? +
Yes. Paste a link into your post. We attempt to generate a preview when possible.
Articles
How do I write an article? +
Premium members can publish long-form articles. Use “Write article” on your profile or open /create-article.php.
Why is my article not showing? +
Ensure it is published (status=0). Also confirm you selected a category and added content.
Forum
How do I create a forum topic? +
Go to /create-topic and choose a category, title, and description. Add an image if needed.
Where do I find forum categories? +
Visit /forum-categories to browse all categories.
Premium
What do I get with Premium? +
Premium unlocks advanced publishing features (like articles), identity tools, and more visibility features depending on your plan settings.
How do I upgrade? +
Click “Try Premium” and pick a plan. If you paid but it didn’t activate, contact support from this Help page.
Request a Feature / Report a Bug
Feedback
Area
Priority
Title
Details
Tip: Add steps to reproduce if it’s a bug.
Back to Home
You’re submitting as a guest. For faster support, login first.